Live Chat for Law Firms
The Intake Bot™ utilizes advanced lead capture technology that instantly builds credibility by incorporating interactive video segments at both the beginning and conclusion of each chat session. This approach engages visitors while reinforcing your firm’s professionalism and reliability from the very first interaction.
Traditional live chat operators can take five to twenty minutes to enter lead information, and by the time you respond, the lead may already be in contact with another firm. With The Intake Bot™, inquiries are delivered instantly—via email, text, and a ping to your dashboard—within seconds. Real-time notifications enable your team to respond promptly, boosting your firm’s closing rate and giving you a competitive edge.
The Intake Bot™ provides an intuitive, user-friendly dashboard designed to streamline lead tracking and management at a glance. With our interactive dashboard, you can effortlessly monitor and manage all incoming leads, whether answered, unanswered, or pending. This ensures that no potential client or customer slips through the cracks. The layout is designed for ease of use, so you can quickly access essential lead information without needing to navigate complex menus. By centralizing all your lead activities in one accessible place, The Intake Bot™ empowers your team to stay organized, efficient, and responsive to client needs, ultimately maximizing lead retention and conversion.
With The Intake Bot™, organizing and categorizing leads is effortless through a robust tag-based management system. Tags allow you to classify leads according to status, priority, source, or any custom label you choose, creating a tailored and streamlined approach to lead organization. This system provides quick insights into where each lead stands in your pipeline, making it easy to prioritize follow-ups or identify which leads need immediate attention. By applying specific tags, you can track conversion rates and identify trends in client inquiries over time. This added layer of organization helps your team stay focused, improving efficiency and ensuring that all leads are nurtured appropriately, maximizing your conversion potential.
The Intake Bot™ simplifies lead management with over 100 automation triggers, empowering you to create seamless, efficient workflows tailored to your needs. These automation triggers can handle routine tasks such as sending welcome messages, following up on unanswered inquiries, and updating lead statuses—all without manual input. With a wide range of trigger options, you can design workflows that respond instantly to specific actions or lead behaviors, ensuring consistent engagement and timely responses. By automating repetitive tasks, your team can focus on building client relationships, while The Intake Bot™ takes care of the essential follow-ups, increasing productivity and improving lead retention.
The Intake Bot™ optimizes your sales process with a powerful Pipelines feature, designed to keep you on top of every lead. With customizable sales pipelines and stages, The Intake Bot™ allows you to manage each pipeline seamlessly—from initial contact to client conversion. Track and organize leads, assign tasks, and update statuses in real time, ensuring that no potential client slips through the cracks. With a clear visual overview and advanced automation, your team can focus on meaningful interactions while The Intake Bot™ takes care of the details, boosting productivity and maximizing conversion rates.